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About PKMD Serukam

PKMD Bethesda Serukam was established in 1981 as a service unit under the Bethesda Serukam Hospital in an effort to improve services for rural communities in West Kalimantan who are far from access to health services, the majority of which are in poor economic conditions and are less educated. The focus of the PKMD program is to declare the joyful news in Christ through holistic public health services with community empowerment in spiritual, economic, and educational aspects.

The Joy of working as Consultant: Growing and developing together with your client

For me, consultancy work is never a short term work, although in reality, of course you do short, one-time consultancy for certain client. But a consultancy, actually should always be a long term perspective, even if it is a short-term contract basis. Of course, it is more challenging when it is a short term, one-time contract consultancy.

 

Having a long term perspective in doing consultancy work is very important, but sharing it with your client is even more important. I wanted to mention one example in this writing, PKMD, Pembangunan Kesehatan Masyarakat Desa, a community development service unit of RS Bethesda Serukam, in Bengkayang, West Kalimantan.

My service to PKMD started in 2014, when PKMD Management expressed their interest to "renew" the cooperation with their once-main donor, BfdW (formerly was EED). 

PKMD, as many normal other organizations, went on leadership and management transition which then became organization turbulance and organization transition. From my perspective as consultant, what PKMD experienced was and is very normal in organization development. Any leadership and management transition could lead to organization transition. For sure we could reduce the degree of the transition and/or its effect, but I believe we could never prevent it completely. That is especially true, when you are working alone, without a mentor or consultant, because then you don't have the third opinions and advises that help you broadening your perspective. 

I came to PKMD in 2014. Sitting with them, and listening to their concerns, fears, stories, and hopes, I was listening a true-honest self-assessment and at the same time a strong determination from all the people: the management, the staff, as well as the board of PKMD, to work together, in overcoming the long-organization transition they had been through. Honest assessment and determination to work together and overcome the situation are the two main ingredients for an organization transformation, and PKMD had that all. So we sat together, checked and reviewed the organization strategic planning, did organization scan, developed organization development plan, along the way, monitored it, analysed what worked and what did not, why and what need to be done, etc. And now, in 2020, after 5 years, I think I could say that PKMD should be proud of themselves, proud of what they have been journeying together, as they are now standing both as strong organization and as agent of change in society, making changes and transforming the society while transforming theselves. PKMD has been growing together with the community they are working with, and I as consultant, without my knowing, has actually been also growing together with them. Dr. Karina Samaria, and Pak Nico, are just two names to mention during this heavy transition, but of course there are a bunch of staff in their support.   
 

Gallery

Testimonial

Testimony from dr. Karina samaria, Program Manager (Formerly the Director of PKMD)- Serukam

We are very grateful to have Ms Anna Marsiana as our consultant. She has both great knowledge and experience in the field of community empowerment and organizational management, yet she can deliver consultancies/mentoring/coaching in an understandable, practical and participative ways.

She understands the background, context, values of our organizations and put it into concern when coaching us. She sees an organization as a team, but also sees each individual in the team as unique and both (individuals and team) need to grow. In our experience, she is a consultant/mentor/coach who is not only concerns about delivering the materials/lessons, but also concerns about whether our organization truly learned those lessons and truly experience a positive change.

When you meet her, you can know that she trully has passion in what she does, the passion to make this world a better place. Her commitment to give the best is undeniable. She is always willing to give response everytime we have questions or seek for advice (in the midst of her tight schedule). We learned a lot from her.

dr. Karina samaria, Program Manager (Former Director) PKMD- Serukam

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